Privacy Policy
1. What types of Personal Data do we collect from you?
We may collect various types of personal data including:
Personal details such as name and surname, age, gender, national identification number and other identification from social networking sites;
Contact details such as telephone number, email address, postal address, delivery details, billing and shipping address, and recipient address (if different from customers);
User account details such as account ID and password, information about wish list items, items in your online shopping cart or saved for a future purchase, registry information and product review;
Payment details and history;
Transaction details such as purchase details, transaction status, transaction history, payment and refund details;
Preference details such as marketing preferences, product preferences and the types of products or offers that interest you, account settings including any default preferences and other preferences you have indicated, such as country, language and currency;
Technical details such as online identifiers such as user's device number, internet protocol (IP) address, cookie identifier, pixel tags or similar technologies as well as application download history and online browsing activities (e.g. pages, products or areas of our Website that you navigate, or which link has brought you to our Website from our email communication);
Marketing and communication details such as inquiry and inquiry history, feedback, preference in receiving marketing from us and any communications we have received about your order or purchase;
Video and audio recordings such as video recordings and photographic information of you when you visit one of our stores and voice recording information during your call with our customer service centre; and
Voluntary information such as responses to surveys, feedback, social media account details and information from you if you interact with us on social media sites, such as Facebook, Instagram, TikTok and etc.
2. Why do we collect and process your Personal Data?
We may use your Personal Data for research and development purposes, including to analyse and improve the Service and our business. As part of these activities, we may create aggregated, de identified or other anonymous data from personal information we collect. We make personal information into deidentified or anonymous data by removing information that makes the data personally identifiable to you. We may use this deidentified or anonymous data and share it with third parties for our lawful business purposes, including to analyse and improve the Service and promote our business.
Others
We may also use your Personal Data (a) for other purposes which are reasonably related to the Purposes and where we have obtained and maintain related consent, the Additional Purposes; or (b) in circumstances where such use does not require consent under Applicable Laws.
3. What about Cookies?
To enable our systems to recognize your browser or device and to provide and improve our services, we use cookies. For more information about cookies and how we use them, please read our Cookies Notice.
4. To whom do we disclose and/or transfer your Personal Data?
Where necessary, we share your information with third parties in the following situations:
Our group companies for the purposes of processing your orders, managing logistics and warehouse and related activities.
Third parties providers that provide services in support of our business operation, including logistic service providers, payment service providers, campaign and event organizers, automated advertisement providers and IT services providers (e.g. data integration and data pipelining providers, local data analytics tools provider, website developers and etc.)
Regulators and governmental agencies where your personal data is legally required to be disclosed to regulators, law enforcement agency, court or other government authorities; and
Prospective buyer – in case where we sell all or part of our businesses, undergo a merger, enter into a partnership, or if we go out of business or enter bankruptcy.
We require any person or entity to whom we disclose your information to respect the confidentiality and security of your personal data and to treat it in accordance with applicable laws and regulations. We do not allow such recipients of your personal data to use it for their own purposes, and we only permit them to process your personal data for specified purposes and in accordance with our instructions.
5. For how long do we retain your Personal Data?
We retain your personal data as long as it is necessary for the purpose of processing, fulfilling our contractual obligations and complying with our legal and regulatory obligations, as well as our and your legal rights and obligations. Nonetheless, your personal data will generally be kept for a maximum period of 10 (ten) years after the cessation of our contractual relationship, or the last performance of our services, or otherwise for a longer period if it is required by applicable laws, following which certain information may continue to be stored in an aggregated and anonymised format.
Accessing And Correcting Your Personal Data
You may review and correct your personal data by signing into your user account and selecting 'Update Profile' or equivalent, or by contacting us. We will only disclose personal data to the individual who registered his/her personal data with our website, and only after confirming the identity of the registered party. Please allow fourteen (14) working days for your request to be processed. In relation to any request for access to any personal data, we reserve the right to charge a nominal fee for the processing of this request in accordance with applicable local legislation.
Deletion of your account with us will not automatically delete the personal data held about you. If you would like to request that we delete all personal data together with the deletion of your account.
If you would like to unsubscribe from our newsletter, or opt-out of our loyalty program detailed instructions are provided at the bottom of all emails sent out. If you would like to unsubscribe from any of our other mailing lists, please write to us Please allow thirty (30) working days for your request to be processed.
6. Change to Privacy Notice
We may amend, change, or update this Privacy Policy from time to time, whereby we will update the changes on our website or application. You are bound by any changes to the Privacy Policy when you use the Website after such changes have been first posted. In the event that the amendment, change, or update will affect the purposes for which your Personal Data has originally been collected, we will notify you about such changes, and obtain your consent (if required by law), prior to such changes becoming effective.
7. Our Contact Details
In case you have any question with regard to this privacy notice, please contact us at:
Email: admin@anggunwear.com
Telephone: +60194301419
